Best Western Plus Strongsville Cleveland

Beautiful pool, good breakfast, lots of free parking, good mattress, nice pillows on the bed, updated bathroom, exceptional value for the nightly rate when booked through the hotel itself.

The food met my minimum standards. I missed milk and hot chocolate. I did not appreciate paper plates.

The staff was very friendly, helpful and courteous. One clothes dryer was iut of order the other was being used I was frazzled as it was our check out day I was told to ask Kim in housekeeping to help. She dried my clothes and folded them. WOW. I liked that a day we went out the desk clerk, was getting off work when we returned from our outing .He remembered where we went and asked if we had fun. He walked back in on his way out just to acknowledge us.

The breakfast was surprisingly complete and tasty. The location of the hotel felt safe. The staff was polite and helpful. The exercise room had well-working treadmills. I like the hotel size ~ large enough to walk around in but not so big to be overwhelming.

We stayed here because we had an early flight out of CLE the next morning. The room was nice and staff was friendly. Before booking, I called to confirm that they had free long term parking and airport shuttle. Upon arriving we found out that you’re kind of at the mercy of whether they have a shuttle driver scheduled during the day/time you need. Fortunately they did both directions for us.